Cookies Policy

1. What cookies are

Cookies are small text files that a website may place on your computer, tablet, mobile phone or another device. They allow the website to recognise a device, remember certain information and support functions during a visit or during later visits. Some cookies are stored only for the duration of a browsing session. These are often called session cookies and are generally removed when you close your browser. Other cookies remain on your device for a set period or until you delete them. These are often called persistent cookies.

U2win Casino may also use technologies that perform a similar role to cookies. These may include pixels, tags, web beacons, software development kits, device identifiers and local storage. In this policy, the word cookies includes these similar technologies where appropriate. The information collected through these technologies may relate to your device, browser, operating system, settings, general location, pages visited, actions taken on the website and technical information about your connection.

Cookies do not usually identify you by name on their own. However, information collected by a cookie may be linked with information connected to your account, device or use of the website. Where information can be associated with an identifiable individual, it may be handled as personal information under applicable privacy requirements. The way this information is handled is explained in the Privacy Policy.

The cookies used on the website may change from time to time as website features, security measures, analytics services and legal requirements develop. Where practical, information about available cookie categories and preferences will be shown through the website’s cookie notice or preference tool.

2. Why cookies may be used

Cookies may be used for several different purposes. Some are necessary for the website to operate properly, while others help improve performance, understand how visitors use the website or support communications. The exact cookies available to you may depend on the pages you visit, the device you use, your account status and the services enabled on the website.

Essential and security cookies

Essential cookies support core website functions. They may help maintain a secure session, keep pages working, remember information needed to complete an interaction, identify unusual activity and protect the website from misuse. They may also help with account access, authentication, fraud prevention, traffic management and the delivery of important security features. Because these cookies support requested services and website security, they may not always be available for full opt-out through the website’s preference tool.

Preference and functionality cookies

Preference cookies may remember choices you make, such as language, region, display settings or other website preferences. Functionality cookies may help provide features that make the website easier to use. If these cookies are disabled, some preferences may not be remembered and certain features may need to be selected again during a later visit.

Performance and analytics cookies

Performance and analytics cookies may collect information about how visitors use the website. This may include the pages viewed, links selected, time spent on a page, errors encountered and the general source of a visit. The information may be used in an aggregated or statistical form to assess website performance, identify technical problems, improve navigation and develop a better user experience. These cookies are not intended to record every action as a personal profile, although information may still be associated with other information in some circumstances.

Marketing and advertising cookies

Where enabled and permitted, marketing or advertising cookies may help measure campaigns, limit repeated advertising, understand which content is relevant and show information about the website on other online services. They may be placed by U2win Casino or by advertising and technology providers acting on its behalf. These cookies may use information about browsing activity across websites or services. You can usually manage this category through the cookie preference tool or your browser settings.

3. Third-party services and information sharing

Some cookies or similar technologies may be provided by third parties. These providers may support functions such as website hosting, security, fraud monitoring, payment-related processes, customer support, analytics, content delivery or advertising measurement. A third party may place or access a cookie only where it is needed to provide an enabled service, where you have made a relevant choice, or where another lawful basis applies.

Third-party providers may collect technical information about your device, browser and interactions with the website. Their use of information may be governed by their own privacy policies and cookie notices. U2win Casino does not control every technology used by an external provider and cannot guarantee that third-party services will operate in the same way at all times. You should review the information provided by those services if you want to understand their practices.

Cookies may also help connect activity across different pages or services operated by the same provider. This can assist with security, reporting, service delivery or advertising measurement. Information may be disclosed to service providers where necessary for them to perform services, subject to applicable requirements and contractual controls. Information may also be disclosed where required or permitted by law, to protect rights and safety, or to detect and prevent fraud and other misuse.

Cookie information is not intended to replace account verification or other checks that may apply to an online gambling service. It does not change your eligibility to use the website, any account restrictions, responsible gambling settings, self-exclusion arrangements or other measures that may apply to your account.

4. Your cookie choices

When a cookie preference tool is available, you may use it to accept or decline optional categories of cookies. Your choices may be stored in a preference cookie so that the website does not ask you to make the same selection on every visit. If you clear your cookies, change device or use a different browser, you may be asked to make your choices again.

• Use the cookie banner or preference centre displayed on the website to review available categories and change optional settings.
• Adjust your browser settings to block, delete or restrict cookies. Browser controls differ between browsers and devices, so you should check the relevant help instructions.
• Use device settings to limit tracking or reset advertising identifiers where those controls are available.
• Use controls offered by third-party advertising or analytics providers where relevant.
• Clear stored cookies and local website data if you want to remove previous preferences from your device.

Blocking all cookies may affect the way the website works. You may be unable to sign in, maintain a secure session, use account features, complete certain interactions or receive information in the way intended. Disabling optional cookies should generally have a more limited effect, but some preferences or enhanced features may no longer be available.

Cookie choices apply to the browser or device where they are made and may not apply to another browser or device. If you access the website from several devices, you may need to manage preferences on each one. We may retain a record of your cookie choice where needed to respect that choice, maintain security or demonstrate compliance with applicable requirements.

Some browsers offer a ‘Do Not Track’ setting. Because there is no single technical standard for responding to this setting, the website may not respond to every browser signal in the same way. The available cookie preference controls provide the clearest way to manage optional cookies on the website.

5. Updates, privacy and contact information

This Cookies Policy may be updated when the website, the technologies it uses or applicable privacy requirements change. The updated version will be published on this page with a revised date where appropriate. You should review the policy from time to time so that you understand the current approach. If a change materially affects the way optional cookies are used, the website may provide additional information or request a new preference where required.

The Privacy Policy contains more information about how personal information may be collected, used, stored, disclosed and protected. It may also explain rights and choices available under applicable Australian privacy requirements. This Cookies Policy does not limit any rights or protections that cannot lawfully be excluded.

If you have a question about cookies, privacy or your preferences, use the privacy, support or contact option made available on the website. Do not include passwords, payment card details or other sensitive account information unless you are asked to provide it through a secure and authorised process. Requests may need to be verified before information about an account or preference can be provided.

By continuing to use the website after reviewing the available notice and choices, you acknowledge that cookies and similar technologies may operate in accordance with this policy and your selected preferences. Where consent is required for optional technologies, those technologies should be used only after the relevant consent has been given.